Privacy Policy

1. Overview & Commitment to Privacy

At associationcommunale.org ("we", "our", or "us"), we take your privacy and the security of your personal data seriously. This Privacy Policy outlines the types of information we collect when you visit our website, submit consultation forms, or contact our security advisory hotline at (833) 465-2118.

2. Information We Collect

We may collect information directly from you when you interact with our website or call our advisors:

• Contact Information: Name, phone number, email address, postal code, and property details submitted through our consultation forms.
• Telephony Data: When calling (833) 465-2118, call records, caller ID information, call duration, and call recordings (where permitted by law for quality assurance and training) may be collected.
• Technical Website Data: IP address, browser type, device information, operating system, and pages visited collected via standard web server logs and analytical cookies.

3. Video Surveillance & Smart Device Data

We do not store, access, or intercept live video streams or recorded camera footage captured by your security cameras or video doorbells. Video content is handled directly through your on-premises Network Video Recorder (NVR) or through encrypted, authenticated channels configured with your authorized security monitoring provider.

4. How We Use Your Information

The information collected is used exclusively for legitimate business purposes:

• Connecting you with authorized home security system partners and monitoring service advisors.
• Providing custom property security assessments and installation scheduling.
• Improving website functionality, performance, and user experience.
• Complying with applicable legal, regulatory, and emergency dispatch protocols.

5. Information Sharing & Third-Party Partners

When you submit an online form or place a call to (833) 465-2118, your information is shared directly with authorized home security providers, certified installation networks, and monitoring centers to fulfill your request for security services. We do not sell your personal data to non-affiliated marketing entities.

6. Data Security Measures

We employ industry-standard administrative, physical, and electronic security safeguards (including SSL/TLS data transmission encryption) to prevent unauthorized access, alteration, or disclosure of your personal information.

7. Contact Regarding Privacy Concerns

If you have questions regarding this Privacy Policy or wish to request data updates or deletion, you may contact our advisory coordinators at (833) 465-2118 or submit an inquiry through our Contact Page.